Mental Health Resources

You can get support when you need it and improve your mental well-being with Lyra—and it doesn’t stop there. Every member of your family gets access too!

With several confidential support options, Lyra can help you navigate issues like stress, anxiety, depression, substance use, relationship challenges, and more.

Who is eligible?
For international employees, in order to be eligible to access the Alteryx-sponsored Lyra benefit, you must be a full-time or part-time employee, intern, or eligible dependent. Contractors will not be eligible. Outside of the US, only dependents over the age of twelve (12)* can access Lyra.
*May vary based upon each country’s specific laws, regulations, and healthcare policies.

How Lyra Health can help:Through Lyra, you and your dependents will receive a range of confidential support services, including eight (8) sessions per person per year. Lyra’s providers are experts specializing in different issues. With Lyra, you’ll be able to select the mental health coach or therapist who best matches your preferences and begin care right away.

Mental Health TherapyGet connected with a top therapist to help get diagnosed and treated for a number of mental health conditions. Meet up in whatever way works best for you—in-person, over live video, or through messaging.

Mental Health CoachingWork with a certified mental health coach to resolve the root of your biggest life challenges via video or messaging.

Guided Self-Care
Get help from a coach to make a personalized self-care action plan that can teach you mental health strategies at your own pace.

Mental Wellness Tools
Access wellness tools anytime, anywhere with Lyra Essentials. Resources ranging from guided meditations to videos, and more, are at your fingertips when you need them.

Lyra Learn
Take part in on-demand courses and live webinars about mental wellness. Lyra Learn also offers Gatherings for a more hands-on experience with a small group to explore topics that affect mental health.

Work-Life Services
Lyra helps you keep other aspects of your life on track too! You can schedule legal and financial consultations, get identity theft support, and find care for your children, elderly dependents, and even your pets.

Getting Started
You can get started with Lyra in three easy steps: 

• Visit alteryx.lyrahealth.com to create your account.
  
  
• Take the care assessment to get paired with the best providers and resources for you. Coaches and therapists are custom matched to you and have appointments available right away.
  
  
• Make an appointment with your provider or dive into Lyra Essentials to start improving your mental health!

Lyra’s Care Navigator Team –  Available 24/7 to assist you with questions about care with Lyra and to support you in finding a provider. For members experiencing self-harm or suicidal thoughts, Lyra’s Care Navigator Team provides immediate support and safety planning: care@lyrahealth.com or Call Your Local Number.

Lyra Health Video from Lyra Health on Vimeo.​

Sun Life Benefits

Benefits are available to all full-time employees in Canada. Effective August 1, 2025, Sun Life is administering Alteryx Canada’s health, life, and disability benefits. With this transition to from Canada Life to Sun Life, you’ll need to register and enrol in benefits coverage. See the enrollment tab below for detailed instructions.

Please submit all claims that occurred through July 31, 2025 to Canada Life, and claims on or after August 1, 2025 to Sun Life. Through Sun Life, you can file claims through the mobile app, online or by downloading, printing, completing, and mailing a claim form.​Below is a summary of the benefits offered.​

Eligibility

• To be eligible for group benefits, you must be a resident of Canada and meet the following conditions:
  
  • you are a permanent employee working in Canada.
    
  • you are actively working for your employer at least 30 hours a week.
    
  • There is no waiting period for your group plan.
    
• Your dependents become eligible for coverage on the date you become eligible or the date they first become your dependent, whichever is later. You must apply for coverage for yourself in order for your dependents to be eligible.
  
• Who qualifies as your dependent
  
  • Your dependent must be your spouse or your child and a resident of Canada or the United States.
    
  • Your spouse by marriage or under any other formal union recognized by law, or your partner of the opposite sex or of the same sex who is publicly represented as your spouse, is an eligible dependent. You can only cover one spouse at a time.
    
  • Your children and your spouse’s children (other than foster children) are eligible dependents if they are not married or in any other formal union recognized by law, and are under age 21.
    
  • A child who is a full-time student attending an educational institution recognized under the Income Tax Act (Canada) is also considered an eligible dependent until the age of 25 as long as the child is entirely dependent on you for financial support.
    
  • If a child becomes handicapped before the limiting age, we will continue coverage as long as:
    
    • the child is incapable of financial self-support because of a physical or mental disability, and
      
    • the child depends on you for financial support and is not married nor in any other formal union recognized by law.
      
    • In these cases, you must notify Sun Life within 31 days of the date the child attains the limiting age. Your employer can give you more information about this.

Enrollment & Changes

Enrollment

• You have to enrol to receive coverage. To enrol, you must send the appropriate enrolment information to Sun Life through your employer. For a dependent to receive coverage, you must request dependent coverage.
  
  
• If you or your dependents are covered for comparable Extended Health Care or Dental Care coverage under this or another plan, you may refuse this coverage under this plan. If, at a later date, the other coverage ends, you can enrol for coverage under this plan at that time.
  
  
• You should request coverage for yourself or your dependents within 31 days of becoming eligible for coverage. If your enrolment request is not received by Sun Life within this time limit, you will have to provide proof of good health at your own expense.

Changes affecting your coverage

• From time to time, there may be circumstances that could lead to a change in your coverage. For example, your employment status may change, or your employer may change the group contract.
  
  
• Any resulting change in the coverage will take effect on the date of the change in circumstances.
  
  
  
• Adding & Removing Dependents – If you experience a life event such as marriage, divorce or birth of child, you may add/remove dependents from your plan. Please email the Benefits Team right away so that we can either add/remove dependents, you will have 30 days from date of event to make any changes.

Register for Online Access

1. Download the my Sun Life mobile app. Go to the App store or Google Play and search for My Sun Life or
   
   
2. Go to mysunlife.ca.

For both of these, select Register and follow the instructions. If we have your email address on file, we’ll email you a temporary registration code. It will remain active for 48 hours. When you get it, use the code to finish your registration.
If we don’t have your email address, we’ll mail you a temporary registration code. Once you get it, you can finish the registration process. Simply sign in to mysunlife.ca with the email address and password you originally selected and use the code.

If you need any help with registration, call us at 1-800-361-6212 | Monday to Friday | 8 a.m. to 8 p.m. ET.

Lumino Health Virtual Care

You have 24/7 access to doctors, specialists, mental health providers, and other health care professionals through Lumino Health Virtual Care, provided by Dialogue. If you have family coverage through our Extended Health Care (EHC) coverage, the plan is available to you and your eligible dependents.

• Virtual visits are convenient and confidential, and connect you with health care professionals by chat, audio or video sessions for a wide variety of health concerns:
  
• General health (nasal congestion, flu, cough, allergies, fever, minor aches and pain, and more)
  
• Skin issues (rashes, hives, acne, moles, cold sores, minor bites or cuts, etc.)
  
• Mental health (anxiety, stress, fatigue, depression, insomnia, family/relationship or work conflicts, work-life coach, and more)

Lumino Health Virtual Care also provides health care navigation, helping you find physicians, specialists, tests, radiology, and other resources.

Visit the Lumino Health Virtual Care webpage to create your account or download the app for iPhone from the App Store, or from Google Play for Android.

​

Wellness Reimbursement

Alteryx supports your healthy choices by providing reimbursements for gym memberships, registration fees, etc. The Company will reimburse $31.00 CAD per month up to $372.00 CAD annually. Reimbursements are direct-deposited annually in the month of December.

Full amounts may be subject to taxation depending on your local tax rules. For more information please visit our Global Wellness Hub.

All reimbursements are processed through ThrivePass in November of each year.

Some examples of eligible expenses include:

• Gym memberships
  
• Event or team sport registration
  
• Personal training
  
• Health and fitness classes
  
• Gym equipment

Allowance Eligibility

• You must be a full-time employee, or part-time employee in order to be eligible for the wellness reimbursement. Interns and Contractors are not eligible for the Wellness Reimbursement.
  
• Employees are eligible on the 1st of the month following their date of hire. For example, a U.S employee starting in June is eligible for $25 per month for the months of July through December for a total of $150 for that year. Employees who are employed the entire year are eligible for the maximum annual reimbursement amount.
  
• You must be an active employee when the wellness reimbursement is paid out in order to be eligible. If you term prior to the payment, you are no longer eligible for the wellness reimbursement.
  
• If you are rehired within the year of the wellness reimbursement, you will be eligible for the wellness reimbursement the first of the month following your rehire date.
  
  
  

How to Submit Reimbursements   
All reimbursements will be submitted through the ThrivePass portal:

• Log in to ThrivePass via SSO from your My Apps page.
  
• Click on the Thrive Account tile.
  
• Submit your reimbursement request and upload your receipts.
  
• ThrivePass will review your submission.
  
• If approved, your reimbursement will be processed.
  
• For step-by-step details, please see the  How to Submit a Reimbursement Guide. 

Support

• The ThrivePass support team is available to assist you with any questions
  
• Email: support@thrivepass.com

​

Credit Counselling

We’re working with the Credit Counselling Society, an award-winning, non-profit service to help you and your family during these hard times. The Credit Counselling Society can give you free, practical resources to help you:

• Manage your expenses
  
• Pay off debt
  
• Set goals for your finances
  
  

For a limited time, you can get access to the debt management program through the Credit Counselling Society for free. Reach the Credit Counselling Society at 1-877-636-8999. If you live in Quebec or an Atlantic province,
call 1-888-753-2227.

Group RRSP

When you choose to join the Group RRSP, Alteryx matches 50% of your contribution up to the first 6% of your contributions. Contributions are only made on basic salary. New hires are eligible to join on the 1st of the month following 30 days of service.

2026 Public Holidays

Paid Leave Programs

Paid Annual Leave
Regular full-time employees earn paid annual leave equal to (15) days per year OR (120) hours per year and (20) days per year OR (160) hours per year after 3 years of seniority. Balances are accrued per pay period (5 or 6.67 hours per pay period based on seniority) and can have a max amount of (180) hours or (240) hours for after 3 years of seniority. All time up to max amounts roll over year to year. New hires begin accruing on date of hire.

Global Paid Parental Leave
Regular full-time and part-time employees working 30 hours or more are eligible for up to sixteen (16) workweeks of paid leave bonding time following the birth or adoption of a child. This leave time runs concurrently with any statutory leave time or benefits and is subject to local regulations. For more information please visit the Absence page on the Global Benefits Hub.
Global Caregiver Leave Policy
Alteryx understands that employees may need time away from work to care for an ill or injured family member. This policy provides up to 12 weeks of paid leave time to provide care for a family member with a serious medical condition. Eligibility – All full-time and part-time employees, working 30 hours or more. Temporary, interns and part-time employees working less than 30 hours are excluded from this policy, unless otherwise allowed by law.

Global Military Leave Policy
Alteryx recognizes that employees may need time away from work to service their country. This policy provides up to 16 weeks of top-up payment leave time for military training or active-duty service. Eligibility – All regular full-time, part-time, and probationary employees in compliance with applicable national, state, and local laws in line with this Policy. Unless otherwise required under local laws, contractors, interns, and employees who were only employed for a brief, non-recurrent (one-time only) period before the start of Military Leave are not eligible for leave under this policy.

Volunteer Time Off (VTO)
Regular full-time and part-time employees are eligible for up to (20) hours of paid leave per year.

Sick Time Off
Regular full-time employees are eligible for (5) days of paid leave for sick time; (3) days if hired between July and October; (0) days when hired after October 1st.

Witness
Regular full-time employees are eligible for (5) days of paid leave per event.
Jury Duty
Regular full-time employees are eligible for (5) days of paid leave per event.

Voting
Regular full-time employees are eligible for (2) hours of paid leave per event.

Bereavement
Immediate Family – Up to ten (10) days per event. Extended Family – Up to five (5) days per event.

Fertility Care and Family Planning

Progyny Global is an inclusive service providing equal access to fertility care, adoption and surrogacy services. Our program is designed so that you can better understand your options to have a child, no matter what your path to parenthood may be.

As an eligible member, you choose the fertility clinic or provider. You can access any eligible service. And you get reimbursed through your employer-sponsored budget. We partner with the leading fertility specialists as well as family building service providers to bring you better care, expert knowledge, and at the end of the day peace of mind.

Progyny Global supports all the different ways to form a family whether through fertility treatments such as in vitro fertilization (IVF), freezing eggs/sperm for the future, or adoption. You build your family the way that feels right for you and when you’re ready.

Eligibility:

• Employees: Eligible Members are those directly employed at Alteryx as full-time employees based on the definition of full-time employment in the country in which they live, including those on leave of absence, and of legal age (18+). Interns and contractors are not eligible.
  
  
• Partners/spouses: Shared benefit for you and your partner. If both work at Alteryx, only one allowance applies. Partner eligibility must be self-certified on the Global Progyny Member Portal.

Taxes:
Your employer-sponsored reimbursement allowance may count as additional income and thus may be a taxable benefit. This is important to consider as it may affect the amount of income shown on your wage and earnings statement at the end of year and create a tax liability.

What is included?
Your Progyny Global benefit budget covers eligible fertility and family building treatments and services offered by approved fertility clinics in-country and abroad in line with local legislation. You‘ll find further information in our Member Portal and the navigator.

Getting Started

1. Go to member.progynyglobal.com/register and register using your company email address. Rest assured, Alteryx will not have access to any information about your registration or activities on the Progyny platform.
   
   
2. Follow the onboarding process until your account is fully set up.

Reimbursement process

1. Coverage: See amount in your respective country
   
2. Before treatment: Consult a Member Care Expert to confirm eligibility
   
3. Submission: Pay treatment expenses upfront, then submit invoices and required documents via Progyny’s Member Portal 
   
4. Approval: Reimbursements processed within two months

​Reimbursement time window
Active employees: Eligible expenses to be submitted to Progyny Global within 180 days of the date of treatment.

If you leave Alteryx: Eligible expenses must be submitted by your last day of employment. If you need to submit a claim after losing access to Progyny Global’s Member Portal, please send an email to claims@progynyglobal.com with the subject line ‘Alteryx Reimbursement Claim,’ and include the following information:

• Legal first name
  
• Legal last name
  
• Your former Alteryx email address
  
• Your employee number
  
• Detailed itemized invoices (e.g. as PDF attachment)
  
• If you submit expenses for your partner: signed partner agreement

Progyny Global processes claims for approval within 14 business days.

Traveling for Business

Alteryx is partnering with International SOS, the world’s leading medical and travel security services provider, to help keep you safe and healthy, especially during international travel. They provide employees with health, security, travel, emotional well-being, and emergency assistance before and during international travel. International SOS assists you with their teams of multilingual doctors, nurses, and security and logistics experts, anytime and anywhere through their 24/7 Assistance Centers.

Contact Number for international hospital-level care: +1 (215) 942-8226
Membership ID: 401 GDA 971 528 IT
Membership Id cards and Travel Certification forms are found on the ISOS website

Career Development & Education Assistance Program

We are excited to announce that ThrivePass will serve as the new plan administrator for the Career Development and Education Assistance Program. 

At Alteryx we value the continued education, development, and growth of our employees. Eligible employees may receive educational assistance amounts that vary by country and hours worked. The annual amounts are shown in the Career Development and Education Assistance Program Overview. Reimbursement is available if an employee is pursuing education (defined as a professional development, professional certification, college credit coursework, and/or an undergraduate or graduate degree program) that is directly related to the employee’s current or future role at Alteryx. 

Please note that tuition reimbursement costs are charged to your department’s employee education budget and will compete with, and may limit, other professional development opportunities you can pursue in the same fiscal year such as department organized online classes or conference fees.

Eligibility

• Full Time and Part Time employees with at least 3 months of continuous service
  
• Application must be submitted prior to course(s) beginning
  
• May not be on an Alteryx issued corrective action plan or disciplinary measure for any reason at time of application or reimbursement
  
• Must pass course work with the grade of a “C”, “PASS”, or its equivalent
  
• Must submit reimbursement within 30 days of completion of course(s), including proof of grade(s) and proof of purchase
  
• Employee must be active at time of start of course(s) and completion of course(s)
  
• Assistance amounts per country can be found on the Career Development and
  
• Education Assistance Program document below
  
• Assistance requests sent after December 1st on any given year will be reimbursed and counted against the following year’s annual limit

Application and Assistance Process

• Log in to ThrivePass via SSO from your My Apps page to apply for the Program online
  
• Employee completes application
  
• Application will be automatically routed to manager for approval
  
• Application will be automatically routed to HR Business Partner for approval
  
• Upon completion of course(s), employee will send proof of purchase and grades to ThrivePass 
  
• ThrivePass will process reimbursement

Tuition Reimbursement Questions?
Email: support@thrivepass.com

Connectivity Plus Policy

We are excited to announce that ThrivePass will serve as the new plan administrator the Connectivity Reimbursement Program! 

• The Connectivity Plus Policy is a two part policy:
  • The first part is the Annual Reimbursement where individuals are entitled to reimbursement of expenses for working remotely every year of their employment. This Reimbursement can be used anytime throughout the year, and reimbursement must be submitted through ThrivePass
    
  • The second part is a monthly stipend which is automatically added to your paycheck and is intended to cover the reasonable expenses relating to an individual working remotely (such as internet bills)
    
• Please refer to the Policy for country specific amounts.

Eligibility
All FULL-TIME and PART-TIME Alteryx employees are eligible for the Annual Reimbursement and the Monthly Stipend.

How to Submit Reimbursements
All reimbursements will be submitted through the ThrivePass portal:

• Log in to ThrivePass via SSO from your My Apps
  
• Click on the Thrive Account tile.
  
• Submit your reimbursement request and upload your receipts.
  
• ThrivePass will review your submission.
  
• If approved, your reimbursement will be processed.
  
• For step-by-step details, please see the attached  How to Submit a Reimbursement Guide  

Support

• The ThrivePass support team is available to assist you with any questions
  
• Email: support@thrivepass.com

Contact Information

Please note: Alteryx reserves the right to amend, alter or cease to provide any benefit at any time.

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